β Frequently Asked Questions (FAQ)
π 1. Do I need a prescription to order from Global Slim Rx?
No prescription is required. All products on our website are available without a doctorβs prescription. However, we recommend consulting a healthcare provider before starting any new medication.
π 2. Do you ship internationally?
Yes! We offer free worldwide shipping to over 100 countries, including the USA, UK, Australia, Europe, and beyond. All orders come with tracking and are shipped in discreet packaging.
π¦ 3. How long does delivery take?
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USA, UK, Australia, EU: 1β3 business days
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Rest of World: 1β7 business days
Delivery times may vary slightly based on customs and courier activity.
π³ 4. How do I pay for my order?
Once you place your order, payment instructions will be sent to your email. We accept multiple secure payment options, including mobile payments, bank transfers, and peer-to-peer wallets (varies by region).
π¬ 5. When will I receive payment instructions?
Immediately after you complete checkout, youβll receive an order confirmation email with step-by-step payment instructions. If you donβt see it, please check your spam/junk folder or contact us.
π 6. Is my order confidential?
Absolutely. Your privacy is our priority. All orders are shipped in plain, unbranded packaging and handled with complete confidentiality. Your personal information is never shared or sold.
π 7. Are your products genuine?
Yes. We only supply authentic, brand-name medications from certified suppliers. All products are sealed in their original packaging and stored under proper conditions.
π« 8. Can I return or exchange my order?
Due to health and safety regulations, we do not accept returns or exchanges. However, if your order is damaged, incorrect, or lost, we will provide a refund or replacement. See our Shipping & Returns policy for details.
π¬ 9. How can I contact customer support?
You can reach our support team via email at:
π§ support@globalslimrx.com
We aim to respond within 24 hours, 7 days a week.